We are cognizant of the recommended precautions and information updates regarding COVID-19. We understand that this can be an overwhelming time with many unanswered questions and growing concerns. Please know that we are taking many precautions to keep our clients and staff safe while remaining open to continue to provide the care that your pet(s) may need.


Our cleaning protocols as a hospital have always been strict to prevent the spread of disease. We have also implemented additional measures to help reduce exposure. We are asking all clients to please follow the protocols listed below when visiting our clinic.


Remain in your vehicle with your pet(s).


*Please call 440-871-6211 to check-in and let us know you are here to either pick up medications or to check in for your appointment. You will be asked to provide us with a phone number should the doctor need to contact you during treatment.


*A staff member will meet you at your vehicle to bring you medications and handle payment, or to take your pet inside for treatment. Should the doctor need to speak with you, they will call you at the phone number provided at the time of check-in.


*Once the appointment has concluded, a staff member will return your pet(s) to you and take care of payment.


We thank you in advance for your understanding and cooperation. Please feel free to contact us if you have any questions or concerns.